Frequently asked questions
Can I claim our sessions on my insurance?
Two types of receipts can be provided :
Receipts for counselling: Verify if your insurance covers counselling sessions provided by a Canadian Certified counsellor (CCC), member of the Canadian Counselling and Psychotherapy Association (CCPA).
Receipts for naturopathy: Verify if your insurance covers support interventions under naturopathy, from a member of the Regroupement des Intervenants et Thérapeutes en Médecine Complémentaire (RITMA).
Can I cancel or reschedule an appointment?
A minimum 24-hour notice is required to reschedule or cancel a session. A 50% fee will be charged for no shows or cancellations that are less than 24 hours before the appointment.
Do you offer in-person sessions?
Currently, sessions are being offered exclusively by phone and video.
Is this psychotherapy?
No. Psychotherapy is a protected practice in Quebec, that can only be done by those who have a psychotherapist permis, delivered by the OPQ. To learn more, click here.

